Trading Basics - FXCM Support

Trading Basics

What leverage do you recommend?

As a general rule of thumb, we recommend limiting total account leverage to a maximum of 20:1. For example, if you have an account balance of $10,000, you…

What are your trading hours?

FXCM's trading hours vary by product. For forex, trading opens on Sundays between 5:00 PM ET and 5:15 PM ET and closes on Fridays around 4:55 PM ET.…

How do I avoid a margin call?

Margins calls often occur due to overleveraging. Using more leverage can magnify your gains, but it can also magnify losses which will quickly deplete…

How does the Cryptocurrency Daily Margin Update work?

Cryptocurrency Margin Requirements are updated shortly after market open (Sunday 18:00 ET) and then updated daily during the market break (Between 16:…

What happens if I have a position open on the expiration date?

Clients that hold an open position at the time of an FXCM expiration will have their positions closed at our rate during the market break. When a product…

What is margin?

Margin can be thought of as a good faith deposit required to maintain open positions. This is not a fee or a transaction cost, it is simply a portion of…

What platform is right for me?

FXCM offers several account types to meet your trading needs including mobile trading, automated trading, or Mac-compatible platforms. You can compare the…

What is rollover?

Rollover is the interest paid or earned for holding a position overnight. Each currency has an interest rate associated with it, and because forex is…

What are your typical spreads?

Learn more about FXCM's Pricing …

Where can I monitor my available margin?

The usable margin column in the accounts window of the Trading Station shows the amount of funds you have remaining in your account to open new positions…

How do orders execute over the weekend?

If the requested price of a stop or stop entry order is reached at the open of the market on Sunday, the order will be filled at the next available price…

What is slippage and why does it happen?

Slippage is a factor when trading any financial market. Slippage occurs when the market gaps over prices or because available liquidity at a given price…

Why does my trade execution price not match what I'm seeing on the chart?

The times on your FXCM statement are in UTC. You can change the time zone on your charts to UTC by clicking on System, Options, and General Trading. Edit…

Why did my trade open/close?

At the top of your trading platform click on the Report button to view your Combined Account Statement. On the statement the “Condition column…