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Trading Station Web

How do I log in?

If you have trouble with Logging in, please click here to access our Trading Station Web.  If you forgot either the login or password for…

What is Trading Station Web?

 FXCM's Trading Station Web Platform allows you to quickly and easily access the Forex market from nearly any computer with an internet…

How do I save a Layout on Trading Station Web?

Once you set up the platform the way you like it, click on the Customize Layout button, and then click on Manage Current Layouts. You will get a page…

What is the percentage I see on the Price Panel Widget?

The percentage you see on the price panel reflects the daily % change for that pair. (The day begins at 5 pm EST). …

How do I Add and Hide Symbols in Trading Station Web 2.0?

Click on the main menu (hamburger menu) and select the Subscription List.    1. To subscribe: double click on a symbol to which you are not…

How to modify widgets?

  To resize widgets - Click on the bottom right corner of the widget and start dragging it in or out. Other widgets will also automatically…

Why am I not able to log into my Trading Station demo account?

Demo accounts automatically expire after thirty days. If you receive the error message, "Incorrect username or password" and your demo account…

How can I see my balance on Trading Station Web?

The Account Summary Bar of Trading Station Web 2.0 shows the balance.   …

How to run a report on Trading Station Web 2.0?

To generate a report: 1. Click on the hamburger menu 2. Select “Report” 3. Choose the period  4. Click on "Run Report"…

How to optimize the layout?

Click on this to optimize your view of the grid (the background of the platform, on which all the widgets appear), and all widgets based on your screen…

How do I apply a layout on Trading Station Web 2.0?

To apply a layout click on the Customize Layout button. Saved and default layouts will appear in the popup list. All layouts are saved on the cloud under…

Can I re-order my subscribed list?

Yes.  Click on the hamburger menu and select the Subscription List. You can re-order your subscribed symbols list as desired with the Click and Drag…

How can I see the BID chart on Trading Station Web?

To see the BID chart, click on the Bid button on the chart. …

How can I see the ASK chart on Trading Station Web?

To see the ASK chart, click on the Ask button on the chart. …

How do I enable cookies?

To enable cookies on Internet Explorer, click here.  To enable cookies on Mozilla FireFox, click here. To enable cookies on …

How can I change the chart period from the chart?

To change the chart period, click the preferred timeframe at the bottom of the chart.   …

What do I do if I cannot click on a button on my Trading Station Web?

Most issues on Trading Station Web can be resolved by deleting your Internet Flash cache since the platform is Flash based. * Note: This these are not…

Can I install a custom indicator from FXCM APPS onto Trading Station Web?

No. If you have a windows computer, you may download our Trading Station Desktop platform and import the custom indicator to that platform.  …

What charts are available through Trading Station Web?

The charts in Trading Station Web are powerful. They include many features that are often found in high-end forex charting packages that require a…

How can I save my layouts externally from Trading Station Web?

  All layouts are saved on the cloud under your account number, so you can access them from any computer. …

How to create a chart on Trading Station Web?

  To create a chart on Trading Station Web 2.0: 1. Click on the button that looks like a plus sign 2. Click on it to see three options: 3. Click on…

Can I trade from the charts on Trading Station Web?

Yes. Simply right click and choose “Create Market Order” or “Create Entry Order”.  RELATED QUESTIONS: Video Tutorial on how…

How can I send my layouts from this computer to my other computer?

All layouts are saved on the cloud under your account number, so you can access them from any computer. …

How can I make Trading Station Web the way it was when I first opened it?

To apply the default layout, click on the Customize Layout button, then choose the default layout in the popup list. …

How can I see multiple charts on Trading Station Web?

  To create a multiple charts on Trading Station Web 2.0: 1. Click on the button that looks like a plus sign    2. Click on it to see…

Do you have a Web-Based Platform?

Trading Station Web is our popular web-based platform - and it's also compatible with Macintosh computers. It is also ideal for people who cannot…

Where can I learn how to use Trading Station Web?

When learning how to use Trading Station web, please view the video provided for you below. VIDEO Trading Station Web (06:08) …

How can I change the background of my chart on Trading Station Web?

To change the background colour of your chart: 1.    Click on the main menu (hamburger menu) icon in the top left corner of the platform to…

Can I change the background colour of the platform?

No. Currently the Trading Station online platform cannot be changed from its default. You can change the background colour of the charts. Additionally,…

What is in the summary window?

P/L Sell/Buy ​Profit/Loss in Pips for your total (net) Sell/Buy trades for that currency pair. S/B USD MR ​The amount of Margin you have used for your…

How do I change the time I see on my charts on Trading Station Web?

To change the time you see on your charts: 1.    Click on the main menu (hamburger menu)   2.    Select…