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ID and Proof of Residence

What can I use for government issued photo ID?

Acceptable government issued photo IDs include, but are not limited to: national ID cards and passports. Please note that a South African Driver’s…

What types of documents can be used for proof of residence?

Acceptable forms of proof of residence include but are not limited to: utility bills, bank statements, current lease agreements, and notarized letters (…

My application is for a joint account. Do you need documentation for both account holders?

In most cases, both account holders will each need to submit two forms of government issued Identification and a Proof of Residence for each holder that…

What information needs to be on the government issued photo ID?

The government issued photo ID must show: Your full name as indicated on your account applicationYour date of birthIt cannot be expired…

What information needs to be on a proof of residence?

The proof of residence must show your name and home address as indicated on the trading agreement. The document must be dated within the last six months. …

I lease my home and all bills are in the landlord's name. Is this okay?

We will need a document that indicates your name and the address indicated on your trading agreement. Common solutions are a bank statement or a signed…

Can I use my office address instead of my home?

Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. …

I do not receive any mail at my home address. Can I provide a document showing my P.O. Box?

We cannot accept any proof of residence that only provides a P.O. Box. A common solution is to submit a document, such as a utility bill, that shows the…

My application is for a corporate account. Whose name and address should be on the proof of residence?

The proof of residence submitted for a corporate account should indicate the name and personal residential address of the individual applicant or…