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General FAQs

How do I deposit funds?

Please log in to MyFXCM with your live account username and password, then click "Deposit Funds". (For clients who have filled out the…

How do I withdraw funds?

It's fast and easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online. To withdraw funds,…

Can I deposit funds on a Mobile phone?

Yes. Trading Station Mobile supports credit card and debit card deposits, allowing you to take control of your account from nearly anywhere. Most mobile…

What is considered a "third party" deposit?

Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This…

What are the fees for depositing funds?

FXCM does not charge fees for incoming deposits; however, there could be an intermediary bank fee when depositing funds via bank wire. We recommend you…

I would like to send funds using a different method other than the options you provided. How can I do this?

The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those…

How can I send funds in a currency not listed on your website?

If you wire funds in a currency other than the denomination of FXCM’s bank account(s), the bank will automatically convert it to the denominated…

Can I send funds through an exchange house?

FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds…

Does FXCM accept third party deposits?

No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third…

May I send cash or a cash equivalent such as a money order or Travelers Cheque?

Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt. …

I am a customer of a different FXCM entity, where do I send my deposit?

The best way to confirm deposit instructions is through MyFXCM or contact one of our representatives on 0105906301.  …