General FAQs

How do I deposit funds?

Please log in to MyFXCM with your live account username and password, then click "Deposit Funds". (For clients who have filled out the…

How do I withdraw funds?

It's fast and easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online. To withdraw funds,…

What are the fees for depositing funds?

FXCM does not charge fees for incoming deposits; however, there could be an intermediary bank fee when depositing funds via bank wire. We recommend you…

Can I deposit funds on a Mobile phone?

Yes. Trading Station Mobile supports credit card and debit card deposits, allowing you to take control of your account from nearly anywhere. Most mobile…

How can I send funds in a currency not listed on your website?

If you wire funds in a currency other than the denomination of FXCM’s bank account(s), the bank will automatically convert it to the denominated…

What is considered a "third party" deposit?

Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This…

May I send cash or a cash equivalent such as a money order or Travelers Cheque?

Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt. …

Can I send funds through an exchange house?

FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds…

Does FXCM accept third party deposits?

No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third…

I would like to send funds using a different method other than the options you provided. How can I do this?

The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those…

I am a customer of a different FXCM entity, where do I send my deposit?

The best way to confirm deposit instructions is through MyFXCM or contact one of our representatives on 0105906301.  …