Why does my MetaTrader 4 say "No Connection"?

If you receive "No connection", or your charts say "Waiting for update" try logging in with your specific alternative server. 

Also, make sure that trading is open. Click here for Trading Hours. 

Locate the server you normally use from the table below, and manually type in the alternate server address in the Server select within the Log in screen. 

 

 

METATRADER 4 LIVE SERVERS
Account Denomination Server Name Server Address
US Dollars FXCM-USDReal01 mt4r01.fxcorporate.com:443
US Dollars FXCM-USDReal02 mt4r06.fxcorporate.com:443
US Dollars FXCM-USDReal03 mt4r09.fxcorporate.com:443
US Dollars FXCM-USDReal04 mt4r10.fxcorporate.com:443
US Dollars FXCM-USDReal05 mt4r11.fxcorporate.com:443
US Dollars FXCM-USDReal07 mt4r13.fxcorporate.com:443
US Dollars FXCM-USDReal08 mt4r14.fxcorporate.com:443
US Dollars FXCM-USDReal09 mt4r17.fxcorporate.com:443
Euros FXCM-EURReal01 mt4r02.fxcorporate.com:443
Japanese Yen FXCM-JPYReal02 mt4r07.fxcorporate.com:443
British Pounds FXCM-GBPReal01 mt4r04.fxcorporate.com:443
Australian Dollars FXCM-AUDReal01 mt4r05.fxcorporate.com:443
Canadian Dollars FXCM-CADReal01 mt4r08.fxcorporate.com:443

METATRADER 4 DEMO SERVERS
Account Denomination Server Name Server Address
US Dollars FXCM-USDDemo01 mt4d01.fxcorporate.com:443
US Dollars FXCM-USDDemo02 mt4d06.fxcorporate.com:443
Euros FXCM-EURDemo01 mt4d02.fxcorporate.com:443
British Pounds FXCM-GBPDemo01 mt4d04.fxcorporate.com:443
Australian Dollars FXCM-AUDDemo01 mt4d05.fxcorporate.com:443