Dormant Accounts

Dormant Accounts

In order to ensure compliance with industry best practices and guidance, FXCM must have systems and controls in place to deal with dormant accounts or…

What is considered activity, and how can I unrestrict my account?

Activity needed for reactivation of your dormant account(s) might be one of the following: • Trading activity – place a trade; • Deposits,…

How does this impact my account(s)?

Your dormant accounts are automatically restricted.  • All transactions (deposits, withdrawals and transfers) are reviewed manually. • New…

What are dormant accounts?

Dormant accounts are those which have had previous activity and have: • No performed activity for a period of six consecutive months; or •…

Are dormant accounts reviewed on per account or per customer basis?

Dormant accounts are reviewed on per customer basis for all activity that occurs across all of your FXCM LTD account(s). …

What should I do if I don’t want to wait for the review?

You can always reach FXCM via chat, phone or email to admin@fxcm.co.uk and inform us that you would like to cancel your deposit, withdrawal or transfer…