How can I test my internet connection?
Test your connection to our server by running a Trace Route (PC only, no Macs)
Step One: Perform the Trace Route by clicking here.
- (If using Internet Explorer > Click Run)
- (If using Firefox or Chrome > Save File, Open File, > click Run)
Step Two: Wait up to 60 seconds for the black screen to disappear and for notepad file to appear.
- Ideally, the times should be consistently less than 150 milliseconds (ms) and there should be no asterisks (*) resulting in 'Request timed out'. The asterisks raises concern that data may not be transmitting properly through the internet.
- If your connection "Timed Out", you may want to restart your internet modem and router. You can do this by unplugging both the modem and router. Wait up to 1 minute before plugging them back in. Once that is complete, test your connection again.
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