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Trading with MetaTrader 4

Can I use my MetaTrader 4 login in Trading Station?

All FXCM MetaTrader 4 (MT4) logins are also compatible with FXCM’s award winning Trading Station platform. To log in, simply download Trading…

How do I log onto MetaTrader 4?

To log in to MetaTrader 4: Click “File” -> “Log In”Within the log in window, uncheck the box “Save Account…

How can I add a Stop Loss or Take Profit after I placed a trade on MT4?

To enter a Stop Loss or Take Profit (Limit) after your trade has executed: From the Terminal Window, find the trade you want to add a Stop Loss or Limit (…

How do i get mobile price alerts with MT4?

  As a trader you may not always be able to be at your trading platform. To keep you up to date with the market action you can enable phone alerts in…

Can I use MQL5 community signals?

With FXCM, you will not have access to MQL5 community signals. …

How do I add an Indicator onto my MetaTrader 4 chart?

To add an Indicator to a Chart: Open the chart you want to apply the Indicator to.Locate the Indicator in the navigator window in either the…

What does maximum deviation mean?

Maximum deviation means that you determine a range of prices, in pips, where your order can execute. Note: MT4 executes ALL orders as FILL or KILL.…

How does trade size work on MetaTrader 4?

Volume on MetaTrader 4 is presented in terms of a standard lot (100,000 units) For CFD volumes, please view the FXCM CFD Product Guide. *Please be aware…

Which Server Do I Use on MetaTrader 4?

If you are unsure of the server your account is set up for, please confirm the specific server from the email we sent to you with your initial login…

How do I run Metatrader 4 on a Mac?

There are several options to run MetaTrader 4 on a Mac: VPS provided by FXCM.  Parallels from Parallels IP Holdings. This is 3rd party software…

How do I use Expert Advisors in MetaTrader 4?

How to Add an EA to the Data Folder: In the MT4 platform please navigate to File --> Open Data FolderExpert Advisors in MetaTrader 4Once the folder…

How do I change the chart type in MetaTrader 4?

To change the chart type in MetaTrader 4: Open the chart that you would like to useLocate these buttons in the top toolbar. Use them to select a chart…

How do I add and hide symbols in MetaTrader 4?

If you need to add or hide symbols from the MarketWatch window please follow the following steps: (Please note: There is a maximum of 40 symbols allowed…

Which MetaTrader 4 server do I use?

Refer to the original email you received when you signed up for the demo or live accounts. The original email had the specific server name for your demo…

How do I know that I am logged into MetaTrader 4?

To confirm if you are logged in, make sure you see the letters “KB” on the bottom right hand corner of the platform. If you do not see…

How do I know my Expert Advisor (EA) is turned on for live trading?

To confirm you EA is turned on: Make sure you see a Smiley Face next to the EA name on the chart you are trading. ​ If the EA has a frown: Right…

What is a BUY Stop?

A BUY Stop is an order to trigger a BUY trade when the market trades at or through your requested price. Execution will be at the next available price,…

What does Instant Execution mean?

Instant Execution means that trades are executed as market orders. These orders are filled at the best available price. Related Questions:What is a…

How do I open a trade on MT4 ?

To open a trade: From the Market Watch window, right click on the currency you want to tradeSelect “New Order”Fill out the parameters as you…

How do I uninstall and reinstall the MetaTrader 4 platform?

Before uninstalling your platform, please be sure to backup any indicators, templates, or expert advisors that you would like to keep! FXCM is not liable…

How do I place market orders with Meta Trader 4?

In the "Market Watch" window of the MetaTrader 4 platform, follow these easy steps: Click on the bid or ask price for the currency pair you…

How do I backup and restore files on MetaTrader 4?

If you have templates, profiles, experts, or custom indicators saved and you need to back them up before reinstalling please follow these steps: Step 1:…

Does FXCM offer MetaTrader 5?

Currently, FXCM does not offer trading on the MetaTrader 5 platform.    …

Can I use MetaTrader 4 on a Chromebook?

No. The MetaTrader 4 platform currently only operates on Windows operating software.  There is a solution to use MetaTrader 4 on a Chromebook and…

How can I change my MetaTrader 4 server?

To request your MetaTrader 4 charts to be set to GMT+0, please send an email request to admin@fxcm.com. Please allow 2-3 business days for processing.…

What should I do if I do not see the products I thought I would see on the platform?

Some accounts are limited in the products that are displayed on the platform, this will depend on the jurisdiction in which your account is established.…

Can I receive daily statements?

Yes. You can request to receive daily, weekly, monthly, quarterly or yearly statements.To do so, please send an email to admin@fxcm.com requesting a…

How can I have multiple stops and limits on MetaTrader 4?

Our recommended way of creating multiple stops and limits for a single (net) position, is to break up the position before sending the order to market.…

How can I turn off the Autoscroll?

To turn off Autoscroll: Select “Charts”Select “Autoscroll”Please note: If there is not a blue box around the word “…

How can I close all my positions at the same time?

To close all positions at once, please click here to download the “Close All Trades” application. …

How can I arrange the window locations on MetaTrader 4?

To arrange windows on MetaTrader 4, simply click on the window name you wish to move and drag it to the location you want to see it. Then release your…

How do I install a Script to MetaTrader 4 with Build 509 -574?

To install a Script from a third party to MetaTrader 4 with BUILD 509 or 574: Download and Install the Script to your desktopRight click to “…

How can I place an OCO order on MetaTrader 4?

MetaTrader 4 does not have a One-Cancels-Other order option built into the platform. You can download the One Cancels Other EA from FXCM AppsYour computer…

Where do I download the MetaTrader 4 Platform?

Click here to download MetaTrader 4. Related Questions:How do I get a new demo on MT4?How can I make a deposit?How can I learn how to use the MT4 platform?…

How can my MetaTrader 4 be on New York Close?

Currently, only USD and AUD denominated accounts can be set to New York Close.  Related Questions: How do I add a new account? How do I make a…

How do I install a custom indicator from FXCM Apps to MetaTrader 4 with build 509/574?

To install a custom indicator downloaded from FXCM Apps to MetaTrader 4 with build 509 or 574: Download the Indicator from FXCM AppsOpen the Zip File that…

How do I install a custom indicator to MetaTrader 4 with Build 509/574

To install a custom indicator to MetaTrader 4 with build 509 or 574: Download and Install the Indicator to your desktop   Right click to “…

How do I install a Custom indicator to MetaTrader 4 with Build 600+?

To install a custom indicator to MetaTrader 4 with BUILD 600+: Download and Install the Indicator to your desktopRight click to copy the IndicatorOpen…

How do I add a custom indicator to my MetaTrader 4 charts?

To add a Custom Indicator to your charts, locate the indicator you wish to use from the Navigator window. Left click and hold.Drag the indicator to the…

What is the Charts Bar?

The Charts bar will show you the charts tabs for all your open charts. To add the charts bar: Click on "View" -> “Charts Bar”If…

What is the Status Bar?

The Status bar will show if your platform is downloading price data from FXCM. To confirm you are receiving price data, go to "View" ->…

How can I find a window that is missing ?

To view a window that is missing: Select “View” on the top of the platformSelect the window you wish to view *Make sure that there is a blue…

How do I install an Expert Advisor (EA) to MetaTrader 4 with build 509/574+?

To install an EA to MetaTrader 4 with build 509 or 574: Download and Install the EA to your desktopRight click to “copy” the EAGo to “…

How do I close a trade on MT4?

To Close a Trade: Right click on the trade from the Terminal WindowSelect “Close Order”Confirm close by clicking on the yellow “…

What is Sell Stop?

A SELL Stop is an order to trigger a SELL trade when the market trades at or through your requested price. Execution will be at the next available price,…

What is a pending order/entry order?

A Pending Order is an order that triggers for execution at a price you request. Related Questions:How do I add a stop or limit when opening a trade on MT4…

What does the “Symbol” mean in the New Order’s Window on MT4?

The Symbol is the currency pair you are trading. Related Questions:What is the volume I am entering for a trade on MT4?How can I create Stops and Limits…

How can I save all my charts on MetaTrader 4?

You can save all your charts on MT4 with a Profile. To create a Profile: Open all charts you wish to create a single profile (view).Once all charts are…

How do I apply a Template to a new chart on MetaTrader 4 ?

To apply a Template to a new chart: Right click on a chartChoose “Template”Select “Load Template” to view all your saved…

How do I allow my Expert Advisor (EA) to trade for me?

After you place an EA onto a chart, follow these instructions to allow live trading: Please click “Allow Live Trading”& “Allow DLL…

What is a BUY Limit?

A BUY Limit is an order to trigger a BUY trade and execute that trade at your requested price or a better price. A BUY Limit Entry order can only be…

What are the order types in MT4?

The order execution types in MT4 are “Instant” or “Pending.” Related Questions: What is Instant Execution?What is a Pending Order?…

How do I install a Script to MetaTrader 4 with Build 600+?

To install a Script from a third party to MetaTrader 4 with BUILD 600+: Download and Install the Script to your desktopRight click to copy the ScriptOpen…

How do I install an Expert Advisor (EA) from FXCM Apps to MetaTrader 4 with build 509/574+?

To install an EA to MetaTrader 4 with build 509 or 574: Download the EA from FXCMAppsOpen the Zip File that contains the EADouble click on the folder with…

What GMT offset am I on with MetaTrader 4?

Currently, the GMT offset for FXCM is +0. This is with exception to the USDReal05, USDReal07, AUDReal01, and USDDemo01 servers. To request your…

What time does a new candle start on MetaTrader 4?

All servers are New York open and close, except: CADREAL01, EURREAL01 and GBPREAL01 which are on GMT time (Greenwich Mean Time).     …

What happens when I get a margin call on MetaTrader 4?

The margin call policy for FXCM MetaTrader 4 accounts is different from all other FXCM accounts. When a margin call occurs, trades will be closed one by…

How can I connect to the proxy servers?

For Proxy server issues on Trading Station, please use the below instructions to resolve the issue: Open the Trading Station Desktop platform (do not log…

Is it possible to enable the signals tab on MetaTrader 4?

FXCM's MetaTrader 4 does not support the signals tab. However, FXCM does offer many other tools available for MT4 via FXCMApps.com.  …

How do I switch my account to Trading Station?

To switch you account type to Trading Station: Log into MyFXCM with your live account detailsHover your cursor over "Account Settings"…

How do I save the indicators on my charts on MetaTrader 4?

You can save all the indicators on your chart with a Template. To save a template, please follow these steps: Add indicators or other chart elements to…

How do I register for a VPS to run my Expert Advisor?

Please register for VPS by submitting the VPS registration form online. Clients who trade with an average notional volume at least 500K per month for the…

How do I open a chart on MetaTrader 4?

To open a chart on MetaTrader 4, please follow these instructions: From the currency list in the Market Watch window, right click on your preferred…

How can I see the Ask Prices on MetaTrader 4?

With MetaTrader 4, you can add the “Ask Line” to the current ASK prices. To do so: Right click on a chart -> select “Properties”…

How can I see my MetaTrader 4 in my local time?

MetaTrader 4 (MT4) chart time cannot be changed. However, FXCM has developed an indicator called Custom Time Zones. Custom Time Zones allows MetaTrader 4…

How can I see all of the symbols on MetaTrader 4?

To see all the symbols on MetaTrader 4: Locate the Market Watch windowRight click within the window.Select "Show All" …

How can I see all my charts on the same screen with MetaTrader 4?

To see all charts at the same time you will need to create a Profile: Create all the charts you wish to see at the same timeDouble click on an individual…

How can I open a Profile on MetaTrader 4?

To access a Profile on MT4, click on “File” - > “Profiles”  Related Questions: How do I open a chart on MT4?   …

How can I close a chart in MetaTrader 4?

To close a chart, right click on the chart tab you wish to close and select “Close”. If you do not see the chart tab, click on View ->…

Should I use MetaTrader 4?

FXCM offers several account types to meet your trading needs including mobile trading, automated trading, or Mac-compatible platforms. FXCM's…

How do I save Profiles and Templates in MetaTrader 4?

In order to save your charts and indicators in MetaTrader 4 you will need to save both profiles and templates. Profiles will save the way the charts are…

How do I run a report for my MetaTrader 4 account?

Official trading reports can be accessed through MyFXCM or by logging into Trading Station with your Meta Trader 4 account. Trading reports from these two…

How do I install two instances of MetaTrader 4?

In order to install two instances of MetaTrader 4 (MT4) (have two platforms running side by side) please follow the following steps: Download the…

How do I download MetaTrader 4 for Windows?

Launch the MetaTrader 4 installation file, choose your preferred language and select 'Next'.Check the box to agree to the terms and conditions and…

How can I create multiple Stops and Limits after I enter a trade on MT4?

To create stops and limits after you enter a trade, you will need to use our Multiple Stops and Limits Application. Click here to view the trading…

How can I partially close a trade on MT4?

To partially close a trade on MT4: Locate the trade you want to partially closeRight click and select “Close Order”In this window, modify the…

I am using Trading Station and cannot place an OCO order, what do I do?

If you have a MetaTrader 4 (MT4) account and are using Trading Station, you may see an error message that you cannot place OCO orders. OCO order…

How can I add a Trailing Stop on MetaTrader 4?

To add a Trailing Stop to your trade: Make sure that you have an initial Stop set before adding a Trailing Stop.Right click on the order you want to add…

How can I create Stops and Limits when entering a trade on MT4?

You can create a Stop and Limit on MT4 when entering a trade in the “New Orders Window”. Set the price you wish each order to trigger by…

Can I set an expiry date or time for my order?

Yes, you may set a date and time to expire a Pending Order. When creating your entry order, specify a date and time to expire your order.   …

What is a SELL Limit?

A SELL Limit is an order to trigger a SELL trade and execute that trade at your request price or a better price. A SELL Limit Entry can only be placed as…

What do I put in the comment field for a New Order?

You may choose to leave a comment for an order, similar to a journal entry. The comment field has no impact on trading. …