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ID & Proof of Residence

What can I use for the government issued photo ID?

Government issued photo IDs can be any of the following: PassportDriver's LicenseNon-driver's IDOther types of government issued photo ID may be…

What documents are accepted for Proof of Residence?

Below are examples of what can be accepted for Proof of Residence: Recent Utility Bill (i.e. landline, internet, gas, electric) Please note that a mobile…

What documents are needed for Identification (ID) and Proof of Residence when opening a new account?

What documents are accepted for the government issued ID? Government issued photo IDs can be any of the following: Passport Driver's License Non-…

My driver’s license has my address on it. Can I use this document for both ID and Proof of Residence?

No. We need two separate documents for the identification process.A driver's license may be used as either ID or proof of residence, but not both.…

Can I take a screen shot for my Proof of Residence?

No. To submit your Proof of Residence, it is best to scan or take a picture of the document.Related Questions: How do I send in my documents? What…

What information needs to be on the Proof of Residence?

Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. The Proof of…

What information needs to be on the Government Issued Identification?

The Government Issued Photo Identification must show: Your name as indicated on your account applicationYour date of birthAnd the Identification must not…

Why do I need to send in documents?

You may be asked to submit documents to help us verify the information on your application. We use a variety of systems to confirm the identities of our…

How can I provide a unique email address?

You can edit your email address within MyFXCM.com or you can send an email to admin@fxcm.com from the email address listed on your application indicating…

What information needs to be visible on my passport or National ID card?

Your identification must clearly indicate your full name, date of birth, and expiration date. The name on the passport or national ID card must match the…

My application is for a corporate account. Whose name and address should be on the Proof of Residence?

The proof of residence submitted for a corporate account should indicate the name and personal residential address of the individual applicant or…

My application is for a joint account. Do you need documentation for both account holders?

In most cases, both account holders will each need to submit a form of government issued Identification inclusive of the address listed on your…

Why do I need a unique email address?

Most of the communication from FXCM will be sent to you via email. In order to protect the security of your account information, it is important that you…

Can I list a P.O. Box on my application/proof of residence?

No. We cannot accept any document that lists a P.O. Box on the Proof of Residence. Related Questions:What documents are accepted for Proof of Residence?…