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Execution

I opened a market order but did not get the market price I saw, why?

Friedberg Direct takes the required steps to ensure that the execution of our quoted prices provide clients with the best possible result. On some…

There was a gap in the market, and I lost more than my stop loss. How did this happen, and will I be refunded?

There may be a heavy increase in market movement after a news release or even between the close and re-opening of the market, which could have a…

Can Friedberg Direct see my order price, stops and limits?

With our No Dealing Desk execution, Friedberg Direct runs on an anonymous order execution (price providers cannot see your stops, limits or entry…

My Pending order did not open at the price in which I selected, why?

Friedberg Direct takes the required steps to ensure that trades are executed at the quoted price with the best possible result for our clients. Due to…

Are there requotes?

No, Friedberg Direct maintains a no re-quote policy for forex orders, indices, metals, and oil. Circumstances may exist based on order size, trading…

What is the opportunity for Price Improvements?

If a better price [than initially offered] becomes available before your trade executes, Friedberg Direct will always give you the best available price.…

What is Straight through Processing?

Friedberg Direct utilizes Straight Through Processing (STP) No Dealing Desk execution. An STP Forex broker is one that does not have a dealing desk…

What is Time-In-Force?

An order's time-in-force option determines the time frame in which the order would execute. There are four different time-in-force options you can…

How do we give clients the best price?

By receiving prices from multiple liquidity providers, Friedberg Direct is able to provide clients with the best available prices and the lowest spreads.…

Where does Friedberg Direct source their prices?

As a No Dealing Desk (NDD) broker, Friedberg Direct acts as a price aggregator. We take the best available bid and best ask prices from our liquidity…