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New Accounts

How can I get my account unlocked?

There are variety of reasons for why an account may be locked. Please contact us via phone, email, or Live Chat to find out why your account is…

What is the fastest way to open a live account?

The fastest way to open an account is by applying online. If you successfully open and fund your account online, you may begin trading within two to three…

How many accounts can I open with Friedberg Direct?

Clients may be limited to a maximum number of live trading accounts. To request an additional account, visit MyFXCM. …

Are there any fees to open an account?

There are no fees to open an individual or joint trading account. For Corporate, Partnership, and Trust accounts, however, there is a one-time…

How do I open an account?

To open an account, please click here. …

What is the minimum amount to open an account?

The minimum deposit amount is 50 of the account base currency. Please note that the account minimum for any new account is 5,000.   With a credit…

What is the status of my new account?

It takes 1-3 business days to process a new application. It is best to check your email for specific updates in regards to your new application. …

I am away from my computer, but can I still place trades if I call in? Will I receive a favorable price?

Yes. Friedberg Direct provides the service to place trades for a trader of a certain account type if they call in. One must keep in mind that there is a…

How can I provide clarification of source of income?

The best way to send the information is through MyFXCM Upload Documentation. In MyFXCM Upload Documentation, select “Source of wealth and Source of…

How can I provide clarification of nature of business?

Simply send an email to admin@fxcm.ca from the email address listed on your application. Please include a few brief sentences about your employment.For…