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Announcements

ID & Proof of Residence

Can I use my office address instead of my home?

Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address.  …

I lease my home and all bills are in the landlord's name. Is this okay?

We will need a document that indicates your name and the address indicated on your trading agreement. A common solutions include a bank statement or a…

I do not receive any mail at my home address. Can I provide a document showing my P.O. Box?

We cannot accept any proof of residence that only provides a P.O. Box. A common solution is to submit a document, such as a utility bill, that shows the…

My application is for a corporate account. Whose name and address should be on the proof of residence?

The proof of residence submitted for a corporate account should indicate the name and personal residential address of the individual applicant or…

What documents are needed for Identification (ID) and Proof of Residence when opening a new account?

What documents are accepted for the government issued ID? Government issued photo IDs can be any of the following: Passport Driver's License Non-…

What can I use for government issued photo ID?

Government issued photo IDs can be any of the following: PassportDriver's LicenseNon-driver's IDOther types of government issued photo ID may be…

What information needs to be on the government issued photo ID?

The government issued photo ID must show: Your name as indicated on your account application.Your date of birthThe ID cannot be expired.These steps are…

What information needs to be on a proof of residence?

Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. The Proof of…

My driver's licence has my address on it. Can I use this document for both ID and proof of residence?

Please note that a separate Proof of Residence is still required even if the address on your government issued photo ID and bank statement/letter/$1…

What information needs to be visible on my passport or National ID card?

Your identification must clearly indicate your full name, date of birth, and expiration date. The name on the passport or national ID card must match the…

What types of documents can be used for proof of residence?

Acceptable forms of proof of residence include but are not limited to: utility bills, bank statements, and current lease agreements. These documents must…

My application is for a joint account. Do you need documentation for both account holders?

Both account holders will each need to submit a proof of residence document, proof of ID document, Client Acknowledgement Form, and W-8BEN…