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Basic Document Questions

What documents do I need to open an account?

Friedberg Direct requires a copy of the following for each named account holder: Please note that a separate Proof of Residence is still required even if…

How can I send my documentation to Friedberg Direct?

You may upload your documents to MyFXCM.com. Simply login using the username provided and password you specified on the application. Documents submitted…

My documents are not in English. Will this be a problem?

Friedberg Direct has staff available to translate documents in many languages. In the instance where an in-house translator is not available, you may be…

I have declared bankruptcy in the past. What do you need for proof of bankruptcy discharge?

We will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM.com for faster processing. …

Why do you need this identification information?

These steps are taken to ensure the validity of the information on the application and to protect customers from potential fraud. Friedberg Direct…

What information should I include when emailing or faxing documents?

Please ensure both your name and email address are clearly visible when sending documents to Friedberg Direct. If you have a temporary ID or account…