Basic Document Questions

How can I send my documentation to FXCM?

You may upload your documents to MyFXCM.com. Simply login using the account number provided and password you specified on the application. Documents…

Why do you need this identification information?

These steps are taken to ensure the validity of the information on the application and to protect customers from potential fraud. FXCM utilises various…

My documents are not in English. Will this be a problem?

FXCM has staff available to translate documents in many languages. In the instance where an in-house translator is not available, you may be asked to…

I have declared bankruptcy in the past. What do you need for proof of bankruptcy discharge?

We will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM.com for faster processing. …

What information should I include when emailing or faxing documents?

Please ensure both your name and email address are clearly visible when sending documents to FXCM. If you have a temporary ID or account number you may…