CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.96% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Technical Support for FXCM Platforms

If you have a technical support question regarding Trading Station or MT4, please contact us for support. If the representative you speak with via Live Chat or telephone is unable to assist you with resolving the issue, they can open a case on your behalf with FXCM's Level II Technical Support department. The Level II team will then be in touch with you as soon as possible, usually within 1-2 business days, to assist you with resolving the issue.