Trading Station Mobile - FXCM Support

Trading Station Mobile

Do you have a mobile app for Android, iPhone, Windows, or Blackberry?

Yes. FXCM offers the Trading Station Mobile app that works for the Android™, iPad®, and iPhone®, Windows™,and Blackberry™,…

Can I deposit funds on a Mobile phone?

Yes. Trading Station Mobile supports credit card and debit card deposits, allowing you to take control of your account from nearly anywhere. Most mobile…

Does FXCM Trading Station support push notifications to my mobile device?

Yes, FXCM’s Trading Station Mobile app for iOS smart phones now allows you to receive push notifications! (Support for Android and for tablets will…

How do I create Stop and Limit orders on Trading Station Mobile?

Stop and limit orders can be added to trades that are currently open. Tap the ‘Open Positions’ tab to view your open trades. Select the trade…

How can I run Trading Station on my tablet?

Depending on the tablet, different platform options are available.  For an IPAD or Android Tablet, please download our TS Mobile Platform.  If…

What types of push notifications are supported?

Currently, you can receive Trading Related notifications only. This includes notification when a Market Order or Market Range order is executed, when a…

How do I close a trade on Trading Station Mobile?

From the ‘Open Positions’ tab, you can monitor the performance of your open trades. When you are ready to exit the trade: Click on it and…

What can I do from the Login Screen on Trading Station Mobile?

After entering your account number, type in your password, and select your connection type. If you prefer to use a language other than English, select a…

How do I modify entry orders on Trading Station Mobile?

If you need to modify the details of an existing entry order, tap on the ‘Orders’ tab. Select the order and then tap ‘Change.’ The…

I think I should have received a push notification, but I didn’t. What should I do?

Make sure you are subscribed to the notifications (see steps 4-8 under “How do I set up my push notifications, or will I get them automatically?…

How do I set up my push notifications, or will I get them automatically?

You are not subscribed to notifications by default. Here is how to subscribe: 1. Check what version of TSMobile you have installed on your iPhone®. If…

Do I need to be logged into the TS Mobile app on my phone to receive the push notifications?

No, you do not. Our Push server will listen for trading updates on your account, and then send the notifications to Apple/Google when applicable. Apple/…

What language are Push Notifications available in?

Notifications are currently available in English only. We will add support for more languages in the future.   Disclaimer:  Push notifications…

TS Mobile Error: Failed to get network info. Error #1065

This error message, is due to a bug introduced by the last release of Trading Station Mobile. Our TS Mobile developers are working to resolve it in the…

How do I open and edit charts on Trading Station Mobile?

The Trading Station Mobile includes powerful charts with various time frames, indicators, and charting tools. A small chart is visible from most windows.…

How do I create Market Orders on Trading Station Mobile?

When you are ready to create an order, tap on the Buy or Sell price for the instrument you wish to trade. Next, enter your desired trade size and submit…

How do I create Entry Orders on Trading Station Mobile?

An entry order can be created from the ‘Rates’ tab: Tap on an instrument to activate it, and then select ‘Entry’Enter your trade…

How do I add and remove symbols on Trading Station Mobile?

The ‘Rates’ window displays the currency pairs and CFDs that are available for trading. You can scroll through the default list of instruments…

How do I log into the Trading Station Mobile?

After downloading the platform to your mobile device, enter your account details to log into the platform.  VIDEO Sign Up and Log In (01:13) …