How can I connect to the proxy servers? - FXCM Support

How can I connect to the proxy servers?

For Proxy server issues on Trading Station, please use the below instructions to resolve the issue:

  1. Open the Trading Station Desktop platform (do not log in).
  2. At the top menu bar, click on File > Proxy Settings
  3. The FX Settings Window should appear.
  4. Click the Next button on each page until you reach the page entitled Proxy Settings. 
  5. Check off the Proxy Settings check box and then fill out the information for your proxy server if you know it

​** Click on Internet Explorer to import the proxy settings from your internet browser. Click Next twice until you reach the end and then click on the Finish button.

Alternative Proxy Servers on Trading Station:

  1. If you use a proxy to access the internet you can click the Internet Explorer button to import the Host and Port
  2. If not, you will need to use a public proxy server. Public Proxy Servers is the best resource. Simply find a proxy server in your country and write down the Host and Port.

    Clients in SE Asia (Malaysia, Singapore, and Brunei) with the specific proxy servers below.

    Host: 165.228.129.10 
    Port: 3128 

    If this host and port doesn't work, try these two below. 

    Host: 208.83.221.138 
    Port: 3128 

    Host: 202.83.197.168 
    Port: 3128 


    We recommend the proxy servers below for South African clients.

    Host: cache.saix.net 
    Port: 8080 

    If this host and port doesn't work, try these two below. 

    Host: dsl-cache.saix.net 
    Port: 8080 

    Host: 165.228.129.10 
    Port: 3128 

 

To add a proxy server on MetaTrader 4:

Select "Tools" -> "Options" -> "Server". Once that is complete, check the box for "Enable Proxy Server". 

Links to third-party sites are provided for your convenience and for informational purposes only. FXCM bears no liability for the accuracy, content, or any other matter related to the external site or for that of subsequent links, and accepts no liability whatsoever for any loss or damage arising from the use of this or any other content. Such sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Please read the linked websites' terms and conditions.