New Accounts

Is there a minimum I have to deposit to earn interest?

There is no minimum deposit necessary to earn interest, but the minimum to open an account with FXCM Markets is USD 50. …

How do I give permission for someone else to trade my account for me?

To allow someone else to trade your account, you will need to submit the Limited Power of Attorney (LPOA) form. Get the form here The trader receives…

What is the maximum leverage that my account will receive?

Unless specifically requested, accounts on FXCM Markets are setup on 400:1 leverage for FX trades (maximum). …

How can I switch my account to MetaTrader 4?

To switch your account over to MetaTrader 4: Log into MyFXCM  with your Account NumberHover your mouse over "Account Settings" and select…

How is the interest calculated and how does it work?

To see if you are currently earning interest, go to MyFXCM and run an "Account Statement". At the bottom of the statement, look for "…

How do I create an Islamic (interest free) account?

For an Islamic (interest free) account, please use the link to the form here. …

Does FXCM offer PAMM (Percent Allocated Money Management) Account Setups?

PAMM setups are available at FXCM for Introducing and Referring brokers (IBs and RBs). They are not available for individual, self-traded clients. For…

Can I customize my demo account balance or leverage?

Yes.  In order to customize your demo account, please use the link below to contact a representative.   Contact FXCM Client Support …

Can I trade from my country?

If you want to know if you can trade from your country of residence via an account with FXCM Markets, simply click here and try to find your country on…

How do I submit the Limited Power of Attorney (LPOA) form?

To submit an LPOA form, please follow these instructions: Log onto MyFXCM with your live account detailsHover you cursor over “Account…

How do I open an account?

To begin trading with FXCM, Open an Account. …

What if I want to reopen my closed account?

Once your trading account is closed, you may not reopen it. To resume trading with FXCM, please submit a new account application. Related Questions:What…

Is there a dormancy fee?

Yes. You will be charged a dormancy account administrative fee (the "Fee") every calendar year if there is no client-initiated activity in the 12…

Why is my account locked?

Your account may be locked until FXCM is able to review all of your account information. FXCM will send you an email once the account is unlocked.If FXCM…

How can I be an Introducing Broker for FXCM?

Please visit FXCM's Institutional Services page to learn more about the Introducing Broker options. …

How do I change the base lot size of my account?

To change your base lot size on your account, please e-mail admin@fxcm.com. Please allow 1-2 business days to complete your request.   …

How is the 5% interest calculated?

The 5% APR is paid out on your average usable margin for the month. Each day at approximately 5 p.m. EST, a snapshot of the usable margin in your account…

How do I add a new account?

To open an additional account, please log onto MyFXCM with your live log-in details and complete the following steps: Hover your mouse over 'Account…

How do I change my password?

To change your password, please log onto MyFXCM: Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Login &…

How can I open an FXCM Demo/Practice Account for a different country?

Individuals are free to open demo/practice accounts with any desired branch of FXCM. If the name of your country does not appear in the drop-down list,…

Who is FXCM?

FXCM (Forex Capital Markets) is a leading global provider of foreign exchange (currency) trading and related services to retail and institutional…

How do I remove the trader from my account?

To revoke or cancel the Limited Power of Attorney, please follow these instructions: Log onto MyFXCM with your live account details.Hover your cursor over…

Is FXCM Markets regulated?

  FXCM Markets is not subject to regulatory oversight that governs other FXCM entities, which includes but is not limited to the Financial Conduct…

Can I add a beneficiary to my account?

FXCM does not have the ability to add a beneficiary to an account. In most cases, it is best to submit a joint account application. The Joint Account…

What is my account number?

Your account number is the Login ID that you received by email. If the email you receive does not have a Login ID and/or you have submitted a paper…

How do I create a joint account?

Click here to begin the application. Choose “Joint Account” in the Account Registration Option. Related Questions:How can I start earning 5%?…

Do you provide services in Malaysia?

For services in Malaysia, please visit the FXCM Malaysian site. …

How can I contact FXCM?

Please view the FXCM Contact Information to get in touch with a representative.   …

How can I become eligible for an Active Trader account?

  Please contact a FXCM Specialist to find out if you qualify. For more information on the Active Trade Program, click here …

How can I make money with an FXCM Markets account?

With an FXCM Markets account, you can earn up to 5% APR on non-invested funds (up to $50,000).  Trading foreign exchange carries a high level of risk,…

How do I change the base currency of my account?

To change the base currency of your account, please log onto MyFXCM and complete the following steps: Place your cursor over 'Account Settings'…

How long does the onboarding process take for corporate/business accounts?

Once the trading application is submitted, it is reviewed by our dedicated New Accounts team. In most cases, you will be contacted, via email, within 1 - 2…

Can I adjust the leverage in a demo account?

No, users are not able to adjust leverage in a demo account. The leverage is set by default. …

How can I tell if my account is unlocked?

To confirm if your account is locked or live, Log onto MyFXCMEnter your Login Number and PasswordThe Status will be displayed next to your Account Number.…

Can I receive daily statements?

Yes. You can request to receive daily, weekly, monthly, quarterly or yearly statements.To do so, please send an email to admin@fxcm.com requesting a…

How long do I need to wait to unlock my account?

After applying for a new account, please allow our operations team 2 - 3 business days to contact you regarding your request. …

My account is being transferred to FXCM from IBFX. When will I get my login information?

FXCM will distribute new account number(s) and password(s) to the email address on file with IBFX on 9/18. Please make sure to check your junk or spam…

I forgot my practice account information. What should I do?

If you forgot your practice account information: Check for an email, sent to you, titled "Your Forex Practice Account"If you cannot find that…

What is the cost to have an account with FXCM?

The only cost to trade with FXCM is the spread. …

Can I add another person to my application?

Once an application is submitted, there is no way to add another person to the account. If you would like to have a joint account, please click here to…

How do I change my email address?

To change your email address on file, please log onto MyFXCM with your live log-in details. Place your cursor over 'My Info' and select '…

Can I still apply if I have had a bankruptcy?

Yes. You are able to open an account with FXCM even if you have previously filed bankruptcy.We will need a court-issued letter showing you were…

When can I make my first trade?

Once your application is submitted and your account is unlocked, you may begin trading. To start trading with FXCM, please visit our Open an Account page. …

How do I change my address?

To change your address, please log onto MyFXCM with your live log-in details. Place your cursor over 'My Info' and select 'Profile'Scroll…

How do I know which platform I signed up for?

The platform you signed up for will be shown on the email you receive when your account is complete. Also, you can log onto Trading Station Web with your…

Do I have to put in financial information?

Yes. You will need to answer all questions on the application as accurately as possible. Related Questions:Can I make a deposit to my account while it is…

What is the status of my new account?

It can take 1-3 business days to process a new application. It is best to check your email for specific updates in regards to your new application. …

How many accounts can I open with FXCM?

You can maintain up to 5 live trading accounts. To request an additional account, please visit MyFXCM. …

What is my login number?

In most cases, your Login number is the same as your account number.  …

Can I trade and earn 5% APR at the same time?

Yes, you may trade while having your account set up to earn interest. The 5% APR is only paid out on your usable margin (margin that is not being used to…

Can I earn interest with an account that is not in USD?

No, clients are not able to earn interest with an account that is not denominated in US Dollars. FXCM Markets accounts can only be in USD. You may…

Can you help me in my language?

Besides English, FXCM offers support in Spanish, French, German, Arabic, Chinese-Mandarin, Italian, and Greek. We offer limited support for Malay,…

How long does it take to create/add a new account?

Once your request is submitted on MyFXCM, it may take 1 - 3 business days to complete your request. An email will be sent to your email address on file,…

How do I add my referring broker to this account?

To add your referring broker to your account, please log onto MyFXCM with your live login details. Under the “Account Settings” select “…

How do I change my security question?

To change your security question, log onto MyFXCM. Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Security…

What is the status of my application?

It takes 1 to 3 business days to process a new application. All "status updates" are made via email.It is best to check your email for specific…

How will I receive my login information?

Once you finish the online application, you will receive an email with your Log-in ID and temporary password. For paper applications, we will send you the…

Do I have to disclose employment status?

Yes. You will need to state your employment status. Related Questions:How do I send in my documents?Can I make a deposit to my account while it is locked?…

If I am in the middle of the application, how do I save it to finish later?

On the online application, there is an option to save and return later. Once selected, an email will be sent to you with a link to access the saved…

Where do I select the platform for my new account?

When you start the application, you will be asked to select your preferred platform. …

Where can I submit the application for a new account?

To apply for a new account, please visit our Open an Account page. …

Are there any fees to open an account?

There are no fees to open an individual or joint trading account. For Corporate, Trust and Partnership accounts, however, there is a one-time account…

My account is being transferred from IBFX to FXCM. What will happen to my open positions, stops, limits and pending orders?

Existing open positions will remain in place.  Positions will be created on your new FXCM account(s) at the original open price.Your equity on your…

Can I open a FXCM Markets account in AUD or NZD?

No. FXCM Markets account can only be denominated in USD.  If you would like to open an account in AUD or NZD, please click on the link to begin. …

I do not have a telephone number, can I open an account?

FXCM requires a telephone number to open an account. …

I had an FXCM account previously, could you check if it is still active?

To confirm if your account is still active, please log onto MyFXCM. If you need help logging in, please click on "Forgot Login/Password" and…

Is there a maximum number of accounts I can open?

You are able to open a maximum of 5 trading accounts of the same account type (i.e. individual, joint, corporate, etc.)   …

I have a Login number, what is my password?

If you do not have your password, please follow these instructions: Go to MyFXCMSelect “Forgot Log In/Password” and follow the prompts.Enter…

What is the fastest way to open a live account?

The fastest way to open an account is by applying online. If you successfully open and fund your account online, you may begin trading within one to two…